Legal

Refund & Cancellation Policy

Clear, fair and upfront — so you know exactly what to expect before you buy.

Last updated: 30 October 2026

All sales are final

Creativesta's courses, memberships, resources and other content are digital products. They are delivered instantly, and once you have access the material cannot be returned. For this reason, all purchases are final and non-refundable. We encourage you to explore our free resources and course details before buying.

Memberships

You can stop a membership at any time, and you keep your benefits until the end of the period already paid for. Payments already made are not refunded.

Coaching sessions

  • You can reschedule or cancel a session up to 72 hours before it starts, and we will move it to a new time or credit it to a future session.
  • Changes made less than 72 hours before the session, or missed sessions, are not refunded or credited.
  • If we need to cancel a session, we will offer a new time or a full credit.

Billing errors

If you were charged twice, charged the wrong amount, or could not access something you paid for because of a technical problem on our side, contact us within 7 days and we will fix it or refund the incorrect charge.

Marketplace purchases

Products bought from other members are sold by those members. Please contact the seller first; if you cannot resolve an issue, write to us at info@creativesta.com and we will help.

Contact us

CREATIVESTA — info@creativesta.com